Privacy Policy

Privacy Policy

Effective Date: October 15, 2024

Express Test Labs values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

• Personal Information: When you use our services, we may collect personal information, such as your name, email address, phone number, payment information, and other relevant details to provide our services.
• Non-Personal Information: We collect non-personal data such as IP addresses, browser types, and other analytics to enhance user experience and improve our website functionality.
• Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to collect information about your interactions with our site, optimize content, and deliver tailored advertisements. You may adjust your browser settings to refuse cookies; however, some features of our site may not function properly without them.

2. How We Use Your Information

• To Provide Services: We use the information we collect to fulfill testing requests, deliver lab results, process payments, and communicate with you about our services.
• To Improve Our Services: Non-personal data helps us analyze and improve the quality of our website and services.
• To Comply with Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

• With Third-Party Service Providers: We may share your information with trusted third parties who assist us in providing our services, such as payment processors and analytics providers. These third parties are obligated to protect your information and may only use it for the purpose of delivering services to Express Test Labs.
• For Legal Compliance: We may disclose your information when required by law or to protect our legal rights, enforce our Terms & Conditions, or prevent harm to you or others.

4. Data Security

• We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

• You have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the information provided below.
• If you wish to opt-out of receiving promotional communications, you may do so by following the unsubscribe instructions included in those emails or by contacting us directly.

6. Changes to this Privacy Policy

• We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

7. Contact Us

• If you have questions or concerns regarding this Privacy Policy, please contact us at: